Refund Policy

We have a 14-day return policy, which means you have 14 days after receiving your item to request a return.

Eligibility for Returns

To be eligible for a return, your item must be in the same condition that you received it — unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.

How to Start a Return

To start a return, please contact us at blackcatvinylrecords@gmail.com. If your return is accepted, we’ll send you instructions on how to return your item. Items sent back to us without first requesting a return will not be accepted.

You can always contact us for any return question at blackcatvinylrecords@gmail.com.

Damages and Issues

Please inspect your order upon reception and contact us immediately if the item is defective, damaged, or if you receive the wrong item, so that we can evaluate the issue and make it right.

Exceptions / Non-returnable Items

Certain types of items cannot be returned, such as:

• Special orders
• Personalized items
• Clearance items
• Gift cards

Please get in touch with us if you have questions or concerns about your specific item.

Exchanges

Once your return is accepted, you will be issued store credit for your exchange. Please note: we offer store credit only, not refunds.

Refunds

We do not offer refunds — only exchanges via store credit. If you feel you have an extenuating circumstance or were charged incorrectly, please contact us immediately at blackcatvinylrecords@gmail.com.